In this ultimate review guide, you’ll find our tried and true tips for online reviews for restaurant owners. Based on research and our own experience get ready to discover how to get more good reviews and what to do if someone leaves you a bad review.
Did you know that 57% of consumers will only use a business if it has 4 or more stars?
Don’t let your sales suffer because of bad or missing online reviews. Or worse, have your target market go to your competitor instead!
Here's our ultimate guide to online reviews to get you started:
Make reviews a priority
Assign someone to manage your reviews
Unless you have a lot of time on your hands, don’t try to manage your reviews yourself. Besides, are you emotionally detached enough to handle a negative review? Probably not. If you don’t have someone in-house with excellent customer service skills and the time, hire a company that will manage it for you.
Look at ALL your reviews and your competitors!
It’s important to take into account all reviews. Learn how to spot the fake reviews and what do if you need to report a review. Take the time to look at all the review platforms where reviews for your business can be found.
Learn how to drive sales with reviews
There are proven methods to get more legitimate positive reviews and how to turn those reviews into loyal customers. Implement methods that encourage consumers to leave good reviews about your business.
With the vast majority of consumers (86%) reading reviews for local businesses, you should definitely not ignore what your online reputation says about you. Getting on top of reviews now means that your consumers will have a more positive impression of you and will want to do business with you.
Need help managing all those reviews? We can save you time and money by getting you more reviews and ultimately sales!