Director of Sales & Marketing at The Fairmont Dallas Hotel
HospitalityFan's expert services have provided me with peace of mind and a significant amount of time savings for our Marketing team. Also, Jim's team has given us a substantial amount of critical insight into our business via their social media reporting which has been invaluable in understanding our customers and growing our on-line engagement. Within a month they were also able to increase our on-line Review Response Rate from 62% to 98%.
Owner of Hirsch's Speciality Meats
We have been in business since 1992 and have tried every type of marketing medium. Jim's team was referred to me from another business colleague that ranted and raved about what his team was doing for him. I was a little skeptical of social media several years ago. They have literally taken everything entirely off our plates and grew the business by 7% in the first year by applying their experience with consistency. What I most appreciate about Jim's team is their willingness to understand our business and knowing that his team is persistently caring for our customers online.
Director of Catering, Tournament & Event Sales at Diamond Oaks Country Club
The characteristic that I most appreciate about Jim is his integrity and ability to save us time on our social media. I have reached out to him personally to schedule consulting time with him. He regularly shares an easy two-minute fix to my social media problem over the phone vs charging for a visit. So nice to have someone that cares about your business as much as we do!
Independent Restaurant Owners
Jim and his team are the recognized experts to execute social media for independent restaurants. They have made such a difference with how our guests feel about us and helped increase our sales at the same time.
Manager of Portland Trail Blazers’ Chris Kaman
Jim was our go-to person to run a Facebook contest with a local restaurant. His team was the ultimate supporter with guidance to ensure the Facebook contest was successful online and offline as well!
Marketing Director of Alley Cats Entertainment
I've read books, blogs, and even attended seminars on how to use Social Media to market my business. Until I heard Jim with Hospitality Fan speak, I just didn't get it. Jim was able to explain things in a way that all the other resources could not. His knowledge, passion, professionalism, and patience combined to be just what I needed to benefit our independent business. His simple tips on how to increase our number of Facebook Fans alone have proven to be invaluable. I highly recommend Jim Traister and HospitalityFan. #greatatwhattheydo