Are you finding it hard to get customers to leave online reviews? Do you have a strategy in place to collect more internet reviews? Reviews can be a touchy subject for some people. Some business owners don’t know how or have the time to manage them so they just ignore them completely. Don’t do that!...

When someone leaves a review about your restaurant or local business they’re essentially helping to advertise (good or bad) for you. A recent study on online reviews found that 86% of consumers read reviews for local businesses, that means they’re making an impression of you before they even get to know you and ultimately lost...

Are you having difficulty getting your brand out there? Has your brand been marred by negative reviews? Are you struggling to bring in new patrons? With nearly 70% of consumers saying that positive reviews make them more likely to use a business, managing your online reputation is more important now than ever. And they are...

Have you given up on getting quality customer online reviews on Google, Yelp, etc? Are you plagued by 3 star and below reviews? Are people having trouble finding your business because it lacks quality online reviews? Online reviews continue to influence consumer’s perceptions and purchasing decisions, especially in the restaurant market. If you’re not concerned...

Recently, Facebook rolled out a new feature to help reduce content that goes against Facebook’s policies. Ever since the 2016 election and Cambridge Analytica, Facebook has been under scrutiny for not being vigilant enough with those that don’t play fair. From our personal information to our elected officials, Facebook has been at the center of...

In a previous article, I shared with you how you can use insights on Facebook to measure your social media success. Turns out you can do the same for Instagram. Is your business on Instagram? Unfortunately, we still find some restaurant owners unwilling to invest their time and money into this wildly popular app. With...

Recently, I shared with you some achievable social media goals that you should set in the new year. For some, setting goals is the easy part – keeping those goals may be a challenge. With regard to goals (business or personal) many people struggle with: Getting started Commitment Recognizing success or failures Here are some...

I hear it all the time. Jim, why does this Facebook page have more followers than mine? How do we get that many followers to like our page? It might surprise you that we’re not at all interested in page likes. Of course, we care that people like your page and want that number to...

As you rang in the new year, you probably set some personal goals - lose weight, get healthier, less stress, spend more time with family, etc. What about your social media goals? Now is the perfect time to evaluate what you’re doing online to attract customers and create a plan to make improvements for the...

Offers on Facebook provide a unique opportunity to reach your market right from your Facebook business page. Like traditional coupons, you can create customized and appealing offers to encourage new customers and repeat customers to an online shop or your brick-and-mortar store. However, unlike traditional print coupons, there’s very little cost to creating a discount...

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